Welcome to Car Hire Willenhall. These Terms of Service govern your use of our website carhirewillenhall.co.uk and our vehicle rental offerings. By utilizing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a Rental Agreement provided at the time of booking confirmation or vehicle pickup. This document outlines the specific terms, conditions, insurance information, fees, and your obligations for the rental period. In the event of a discrepancy between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Requirements for Vehicle Rental
- To rent a vehicle, drivers must be at least 21 years old, although age requirements may differ based on vehicle type. Those under 25 may incur extra charges. A valid, full driving licence for the specified vehicle category is required, along with valid identification and proof of address. Additionally, valid payment details and a security deposit must be provided, along with any further requirements outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, by telephone, or in person at our Willenhall office. A booking deposit may be necessary to confirm your reservation. Full payment, along with a security deposit, is generally required at the time of vehicle collection. All prices are quoted in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed through trusted payment providers for your security.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Willenhall, it is important to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be completed and signed by both parties. Please return the vehicle in the same condition as it was collected, accounting for normal wear and tear. Any new damage will be evaluated, and charges will apply as necessary. Ensure that the vehicle is returned with the same level of fuel; refueling charges will be imposed if the level is lower. Late returns may result in additional fees, so please notify us as soon as possible if you anticipate returning the vehicle late. You will be responsible for any parking fines, traffic violations, or other charges incurred during the rental period, along with an associated administration fee.
Insurance and Liability Guidelines
- Basic third-party insurance is included with every rental in Willenhall. You can find full coverage details and excess amounts outlined in the Rental Agreement. Additional insurance options may be offered to minimize your financial liability. It is beneficial to review these options thoroughly. You will be liable for damage or loss up to the excess amount unless additional insurance applies. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur additional charges.
Prohibited Activities
Prohibited Uses of Your Hire Vehicle
- The vehicle must not be used for any illegal activities, including racing or off-roading that poses risks. Transporting hazardous materials is strictly prohibited. Sub-letting or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is forbidden. Ensure the vehicle is used within its intended purpose, without exceeding passenger or weight limits. Operating the vehicle outside of designated geographical areas requires prior approval.
Breach of these terms may lead to rental termination and extra fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire Willenhall will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, linked to your use of our services. Our total liability for any claim will not surpass the amount you paid for the rental within the last 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will fall under the jurisdiction of local courts.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon being posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us.
Willenhall Car Hire Solutions
Riverside Way, Willenhall WV13 1BS, United Kingdom
Contact Number::
441384660132